/* The team's desk sits in the owner's panel's room: the page loads the panel's
 * own stylesheets (theme, style, panel.css) and its scaffolding — the aurora,
 * the floor, the sky, the light under the pointer, the status strip, glass
 * cards with lit corners, the instruments, the tips. Nothing of the look is
 * redrawn here. This file holds only what a desk has and a panel does not —
 * a ticket's thread, its controls, the sites' extras, the monthly report —
 * drawn with the panel's own colours, edges and type.
 */
.desk main.wrap { padding-block: 22px 60px; display: grid; gap: 18px; }
.desk .dsec { display: grid; gap: 18px; }
.desk .dsec[hidden] { display: none; }
.desk .pn-top .wrap { align-items: center; }
.desk .pn-top .logo[hidden] { display: none; }
.desk .bell { cursor: pointer; font: inherit; font-size: 14px; color: var(--txt); }
.desk .bell.on { border-color: rgba(62,240,161,.5); color: var(--green); }
.desk .dtabs { margin: 0; }
.desk .dtabs button { font-size: 14.5px; padding: 8px 16px; }

/* the five instruments: the panel's kpi, sized for counting tickets */
.desk .dkpis { grid-template-columns: repeat(5, 1fr); }
.desk .dkpis .kpi { padding: 16px 18px; text-align: start; cursor: pointer; font: inherit; color: var(--txt); transition: transform .2s, border-color .2s; }
.desk .dkpis .kpi b { font-size: 34px; margin: 6px 0 0; }
.desk .dkpis .kpi.on { border-color: var(--cyan); box-shadow: 0 0 0 1px var(--cyan), 0 0 30px -8px rgba(62,230,255,.6); }
.desk .st-doing b { text-shadow: 0 0 22px rgba(255,195,77,.5); }
.desk .st-waiting b { text-shadow: 0 0 22px rgba(139,108,255,.6); }
.desk .st-review b { text-shadow: 0 0 22px rgba(255,93,115,.5); }
.desk .st-done b { text-shadow: 0 0 22px rgba(62,240,161,.5); }
.desk .tip[data-f] { cursor: pointer; }
.desk .tip[data-f]:hover { border-color: rgba(62,230,255,.45); }
.desk .tip p { color: var(--txt); }
.desk .brain .advice { margin-top: 4px; }
.desk .wlrow { display: flex; gap: 8px; flex-wrap: wrap; }
.desk .wlrow:empty { display: none; }
.desk .wl { color: var(--dim); font-weight: 500; }
.desk .wl b { color: var(--txt); }

.desk .filters { display: flex; gap: 10px; flex-wrap: wrap; align-items: center; }
.desk .filters input { flex: 1 1 240px; font: inherit; color: var(--txt); background: rgba(255,255,255,.06); border: 1px solid var(--edge); border-radius: 12px; padding: 10px 12px; }
.desk .filters input:focus, .desk .reply textarea:focus { outline: none; border-color: var(--cyan); box-shadow: 0 0 0 3px rgba(62,230,255,.18); }
.desk .filters .chips { margin: 0; }
.desk .chips button.on { border-color: var(--cyan); background: rgba(62,230,255,.16); color: #fff; }

/* a ticket: the panel's ticket row, with the desk's controls */
.desk .tklist { margin: 0; gap: 12px; }
.desk .tklist > li { padding: 16px; gap: 10px; border-radius: 18px; background: var(--panel); backdrop-filter: blur(18px) saturate(1.3);
  box-shadow: inset 0 1px 0 rgba(255,255,255,.06), 0 20px 50px -20px rgba(0,0,0,.6); }
.desk .tklist > li.urgent { border-color: rgba(255,93,115,.55); box-shadow: inset 0 1px 0 rgba(255,255,255,.06), 0 0 34px -16px var(--red); }
.desk .tk header { display: flex; gap: 8px; align-items: baseline; flex-wrap: wrap; }
.desk .tk .no { color: var(--dim); font: 500 13px "JetBrains Mono", monospace; }
.desk .tk .client { font-weight: 700; }
.desk .tk .subj { font-size: 16.5px; }
.desk .st { margin-inline-start: auto; font-size: 12.5px; font-weight: 700; padding: 4px 10px; border-radius: 999px; border: 1px solid currentColor; background: rgba(255,255,255,.03); }
.desk .st.new { color: var(--cyan); } .desk .st.doing { color: #ffc34d; } .desk .st.waiting { color: #b9a8ff; } .desk .st.review { color: #ff8fa0; } .desk .st.done { color: var(--green); }
.desk .age { font: 500 12px "JetBrains Mono", monospace; color: var(--dim); }
.desk .age.late { color: var(--red); text-shadow: 0 0 10px rgba(255,93,115,.5); }
.desk .ctl { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.desk .ctl select, .desk .rbar select { font: inherit; font-size: 13.5px; color: var(--txt); background: rgba(255,255,255,.05); border: 1px solid var(--edge); border-radius: 999px; padding: 6px 12px; }
.desk .ctl select option, .desk .rbar select option { color: #111; }
.desk .ctl small { color: var(--dim); }
.desk .thread { display: grid; gap: 6px; }
.desk .msg { margin: 0; font-size: 14px; padding: 8px 11px; border-radius: 12px; background: rgba(255,255,255,.04); border: 1px solid var(--edge); white-space: pre-wrap; }
.desk .msg.team { background: rgba(62,230,255,.08); }
.desk .msg.note { background: rgba(255,195,77,.08); }
.desk .msg.system { background: rgba(139,108,255,.1); }
.desk .msg small { color: var(--dim); margin-inline-start: 6px; font: 500 11.5px "JetBrains Mono", monospace; }
.desk .reply { display: grid; gap: 8px; }
.desk .reply textarea { font: inherit; color: var(--txt); background: rgba(255,255,255,.06); border: 1px solid var(--edge); border-radius: 12px; padding: 10px 12px; min-height: 46px; resize: vertical; }
.desk .reply textarea::placeholder, .desk .filters input::placeholder { color: #7c81a3; }
.desk .reply .row { display: flex; gap: 8px; align-items: center; justify-content: space-between; flex-wrap: wrap; }
.desk .reply label { color: var(--dim); font-size: 14px; display: flex; gap: 6px; align-items: center; }
.desk .quick { display: flex; gap: 6px; overflow-x: auto; scrollbar-width: none; }
.desk .quick button { flex: none; font: inherit; font-size: 12.5px; color: var(--dim); background: rgba(255,255,255,.05); border: 1px solid var(--edge); border-radius: 999px; padding: 5px 11px; cursor: pointer; }
.desk .quick button:hover { border-color: var(--cyan); color: var(--txt); }
.desk .agent { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; padding: 10px 12px; border-radius: 14px; border: 1px dashed rgba(139,108,255,.55); background: rgba(139,108,255,.08); }

/* buttons: the panel's brand button, the chat button's gradient for Claude, quiet glass for the rest */
.desk .btn { font: inherit; font-weight: 700; font-size: 14px; min-height: 0; padding: 8px 15px; border-radius: 12px; cursor: pointer; border: 1px solid var(--brand);
  background: var(--brand); color: #fff; box-shadow: 0 0 22px color-mix(in srgb, var(--glow) 55%, transparent); }
.desk .btn.ghost { background: rgba(255,255,255,.05); border-color: var(--edge); color: var(--txt); font-weight: 500; box-shadow: none; }
.desk .btn.ghost:hover { border-color: var(--cyan); }
.desk .btn.ai { border-color: rgba(62,230,255,.55); background: linear-gradient(135deg, rgba(139,108,255,.95), rgba(62,230,255,.85)); box-shadow: 0 10px 30px -10px rgba(62,230,255,.6); }
.desk .btn.ok { border-color: var(--green); background: linear-gradient(135deg, #2bd88d, var(--green)); color: #05210f; box-shadow: 0 0 22px -6px rgba(62,240,161,.8); }
.desk .btn.sm { padding: 5px 11px; font-size: 13px; }
.desk .btn:disabled { opacity: .5; cursor: default; }

/* a client site: health, certificate, the direct line, and the work its free check suggests */
.desk .site { display: grid; gap: 10px; }
.desk .srow { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.desk .site .dot { width: 10px; height: 10px; border-radius: 50%; background: #7c81a3; }
.desk .site .dot.ok { background: var(--green); box-shadow: 0 0 12px var(--green); }
.desk .site .dot.slow { background: #ffc34d; box-shadow: 0 0 12px #ffc34d; }
.desk .site .dot.broken, .desk .site .dot.down { background: var(--red); box-shadow: 0 0 12px var(--red); }
.desk .site small, .desk .site .cert, .desk .site .tag { color: var(--dim); font-size: 13px; }
.desk .site .tag { margin-inline-start: auto; }
.desk .site .cert.warn { color: var(--red); font-weight: 700; text-shadow: 0 0 10px rgba(255,93,115,.5); }
.desk .ops, .desk .direct { border-top: 1px solid var(--edge); padding-top: 10px; font-size: 14.5px; }
.desk .ops small, .desk .direct small { color: var(--dim); }
.desk .ops ul, .desk .season ul { list-style: none; margin: 8px 0 0; padding: 0; }
.desk .ops li, .desk .season li { display: flex; gap: 10px; align-items: center; justify-content: space-between; flex-wrap: wrap; padding: 8px 0;
  border: 0; border-bottom: 1px solid var(--edge); border-radius: 0; background: none; }
.desk .ops li:last-child, .desk .season li:last-child { border: 0; }
.desk .season small, .desk .season .rule { color: var(--dim); }
.desk .season .rule { margin: 10px 0 0; font-size: 13px; }
.desk .direct { display: grid; gap: 6px; }
.desk .direct p { margin: 0; }
.desk .direct.ok b { color: var(--green); text-shadow: 0 0 10px rgba(62,240,161,.5); }
.desk .direct .warn { color: var(--red); }
.desk .direct .code { font: 700 18px "JetBrains Mono", monospace; letter-spacing: .12em; color: #3ee6ff; text-shadow: 0 0 10px rgba(62,230,255,.7);
  background: rgba(62,230,255,.08); border: 1px solid rgba(62,230,255,.4); border-radius: 10px; padding: 2px 10px; direction: ltr; unicode-bidi: isolate; }
.desk .direct .btn { justify-self: start; }
.desk .empty { list-style: none; color: var(--dim); text-align: center; padding: 30px 0; background: none !important; border: 0 !important; box-shadow: none !important; }
.desk .err { color: var(--red); }

/* the monthly report: a glass sheet on screen, paper when printed */
.desk .rep { border: 1px solid var(--edge); border-radius: 24px; padding: 0; color: var(--txt); width: min(780px, calc(100vw - 24px)); max-height: calc(100vh - 24px);
  background: rgba(10,12,28,.96); box-shadow: 0 30px 80px -20px rgba(0,0,0,.8), 0 0 40px -18px var(--glow); }
.desk .rep::backdrop { background: rgba(3,4,10,.7); backdrop-filter: blur(4px); }
.desk .rbar { position: sticky; top: 0; z-index: 2; display: flex; gap: 8px; flex-wrap: wrap; align-items: center; padding: 12px 16px; background: rgba(6,7,15,.9); border-bottom: 1px solid var(--edge); }
.desk .rbar select { margin-inline-end: auto; }
.desk .rbody { padding: 24px 28px 28px; }
.desk .rhead { display: flex; gap: 14px; align-items: center; padding-bottom: 16px; border-bottom: 1px solid var(--edge); }
.desk .rhead img { height: 46px; width: auto; border-radius: 12px; background: #fff; padding: 4px 8px; }
.desk .rhead small { color: var(--cyan); font-weight: 700; }
.desk .rhead h2 { margin: 2px 0; font-size: 26px; }
.desk .rhead p { margin: 0; color: var(--dim); }
.desk .rbody .kpis { grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 10px; margin: 20px 0 6px; }
.desk .rbody .kpi { padding: 14px 16px; border: 1px solid var(--edge); border-radius: 18px; background-color: rgba(255,255,255,.04); }
.desk .rbody .kpi b { font-size: 26px; margin: 0 0 4px; direction: ltr; unicode-bidi: isolate; text-align: right; }
.desk .rbody .kpi span { color: var(--dim); font-size: 13px; }
.desk .rbody h3 { margin: 20px 0 4px; font-size: 16.5px; }
.desk .rbody p, .desk .rbody li { font-size: 15px; }
.desk .rfoot { margin-top: 24px; color: var(--dim); font-size: 13px; }

@media (max-width: 960px) { .desk .dkpis { grid-template-columns: repeat(3, 1fr); } }
@media (max-width: 560px) {
  .desk .dkpis { grid-template-columns: repeat(3, 1fr); gap: 8px; } .desk .dkpis .kpi { padding: 10px 12px; } .desk .dkpis .kpi b { font-size: 24px; }
  .desk .rbody { padding: 18px 16px; }
}
@media (prefers-reduced-motion: reduce) { .desk .dkpis .kpi { transition: none; } }
@media print {
  .desk { background: #fff !important; --txt: #1d2433; --dim: #5b6275; --edge: #d9dde6; }
  .desk > *:not(.rep) { display: none !important; }
  .desk .rep { position: static; box-shadow: none; width: auto; max-height: none; background: #fff; color: #1d2433; border: 0; }
  .desk .rep::backdrop { background: none; backdrop-filter: none; }
  .desk .rbar { display: none; }
  .desk .rbody .kpi { background: #fff; background-image: none; break-inside: avoid; }
  .desk .rbody .kpi b { color: var(--brand); text-shadow: none; }
}

/* the client's self-service, per site */
.desk .selfrow { display: flex; flex-wrap: wrap; align-items: center; gap: 6px 12px; margin-top: 10px; padding: 8px 12px;
  border: 1px solid var(--line, rgba(255,255,255,.08)); border-radius: 10px; }
.desk .selfrow select { margin-inline-start: 6px; background: transparent; color: inherit; border: 1px solid var(--line, rgba(255,255,255,.18));
  border-radius: 8px; padding: 4px 8px; font: inherit; }
.desk .selfrow select option { color: #111; }
.desk .selfrow small { opacity: .75; }

/* what is signed, shown as it is signed; and the studio's signing devices */
.desk .signs { margin: 8px 0; padding-inline-start: 18px; font-size: .92rem; }
.desk details.signs pre { white-space: pre-wrap; word-break: break-all; font-size: .8rem; background: rgba(0,0,0,.06); padding: 8px; border-radius: 8px; max-height: 220px; overflow: auto; }
.desk .devs code { font-family: "JetBrains Mono", ui-monospace, monospace; letter-spacing: .04em; }
.desk .devs h3 { margin: 14px 0 6px; font-size: 1rem; }
.desk .devs .warn { color: #b3261e; }
.desk .leave { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 10px; padding-top: 10px; border-top: 1px dashed var(--line, #ddd); }

/* before and after, phone-sized, side by side; one at a time on a phone */
.cmp { margin: 10px 0 4px; }
.cmpt { display: none; gap: 6px; margin-bottom: 8px; }
.cmpt button { font: inherit; font-size: 14px; border: 1px solid var(--line, #ccc); background: none; color: inherit; border-radius: 999px; padding: 4px 14px; cursor: pointer; }
.cmpt button.on { background: var(--brand, #1b794f); border-color: var(--brand, #1b794f); color: #fff; }
.cmpr { display: flex; gap: 14px; flex-wrap: wrap; }
.cmpf { margin: 0; display: grid; gap: 6px; justify-items: center; }
.cmpf figcaption { font-size: 13px; font-weight: 700; opacity: .8; }
.cmpw { width: 244px; height: 440px; overflow: hidden; border-radius: 18px; border: 6px solid #14171f; background: #fff; box-shadow: 0 8px 24px -10px rgba(0,0,0,.4); }
.cmpw iframe { width: 390px; height: 704px; border: 0; transform: scale(.6256); transform-origin: top right; }
@media (max-width: 560px) {
  .cmpt { display: flex; }
  .cmpf { display: none; } .cmpf.on { display: grid; }
}
/* the client's assistant this month: the share used, and a package to add */
.desk .meterrow { display: flex; flex-wrap: wrap; align-items: center; gap: 6px 12px; margin-top: 10px; padding: 8px 12px;
  border: 1px solid var(--line, rgba(255,255,255,.08)); border-radius: 10px; }
.desk .meterrow label { flex: 1 1 100%; }
.desk .meterrow .mbar { flex: 1 1 100%; height: 6px; border-radius: 99px; background: rgba(127,127,127,.22); overflow: hidden; }
.desk .meterrow .mbar i { display: block; height: 100%; border-radius: inherit; background: #2fa36b; }
.desk .meterrow.low .mbar i { background: #e0a020; }
.desk .meterrow.out .mbar i { background: #d64545; }
.desk .meterrow small { opacity: .75; }